FAQ

After placing an order, you will receive a confirmation message via WhatsApp, Facebook, or email. For online payments, please send us the transaction proof to confirm your order.

If your order is damaged during delivery, please contact us immediately with photos of the damaged product. We will arrange a replacement as soon as possible.

Yes! We accept bulk orders for businesses, events, and organizations. Contact us for special pricing and details.

You can place an order through our website, Facebook, WhatsApp, or by directly contacting us. Just send us your photo, preferred size, and framing option, and we’ll process your order.

Our photo prints are high-resolution and printed on waterproof photo paper or premium photo paper to ensure long-lasting quality.

Yes, you can send us your digital photos, and we will print them in the desired size and deliver them to you.

We offer cash on delivery (COD) service within Kathmandu Valley.

Normally, it takes 1-2 days to complete the printing and delivery process.

Yes! We can print in custom sizes. Please contact us with your requirements.

We accept JPG, PNG, PDF, PSD, and TIFF file formats. High-resolution files are recommended for better quality prints.

You can order through our website, Facebook, or WhatsApp. Simply send us your photo and size details, and we’ll process your order.

Our studio is based in Kathmandu, Nepal. Contact us for exact location details.

Yes, we offer basic editing such as color correction, cropping, and brightness adjustment. Advanced editing services may have additional charges.

Absolutely! You can send us your wedding, birthday, or event photos, and we will print them in high quality and deliver them to you.

We cover weddings, Pasni, Bratabandha, Gunyo Cholo, Gufa/Surya Darshan, anniversaries, birthdays, and other religious ceremonies.

We have over 30 years of experience and have professionally covered more than 3,000 weddings and cultural events.

We serve all three districts of Kathmandu Valley and travel anywhere across Nepal.

Full ritual coverage, couple/family portraits, premium photobook album, and fast delivery within 3-7 days.

Our packages start from Rs. 40,000 to Rs. 75,000 depending on the services and add-ons chosen.

We recommend booking at least 3 months in advance as our dates fill up quickly.

50% advance at booking and the remaining 50% on the day of the event or the next day.

Yes, a mandatory consultation with the family is held before the event to understand your vision.

All edited photos and videos are delivered within 3 to 7 days after the event.

Yes, 100% privacy is guaranteed. We never share or publish your photos without your explicit permission.

Yes, drone coverage is available as an add-on for stunning aerial shots of outdoor rituals and venues.

Yes, basic editing is included; advanced retouching for portraits is available at an extra cost.

Typically 2-3 professionals per event, depending on the package, to capture every moment without missing details.

We accept Cash on Delivery (COD) within Kathmandu Valley. For online payments, we accept bank transfers, eSewa, Khalti, and IME Pay.

No, we do not charge extra for online payments. However, your payment provider may apply transaction fees.

After making an online payment, please send us a screenshot or transaction ID via WhatsApp, Facebook, or email to confirm your order.

If you choose Cash on Delivery, you can pay when you receive your order. However, for custom orders or bulk printing, we may require an advance payment.

Yes, you can cancel your order before printing begins. If your order is already in production, refunds may not be possible.

Yes, for customers within Kathmandu Valley, we offer Cash on Delivery (COD), allowing you to pay after receiving your order.

If you have any payment issues, please contact our customer support through WhatsApp, Facebook, or phone for immediate assistance.

Our session includes individual and group graduation portraits, academic cap & gown guidance, natural or studio backdrops, and optional family graduation photography.

Yes! We offer both studio photography with professional lighting and outdoor graduation photoshoots in locations of your choice.

Absolutely! We offer family graduation photography so your loved ones can celebrate this proud moment with you.

You can contact us directly or book an appointment online to schedule your graduation photography session at your preferred date and time.